Resolving your customer service issues in the digital age

Posted by Faye on February 12, 2013 in The Social Networks |

A true story + 8 rules for using social media to air your complaints I remember a time when we consumers had to put up with inferior customer service. If a service provider performed a job that wasn’t to our satisfaction, we would have to call the company, argue with a sales rep or a […]

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6 ways to organize your LinkedIn contacts

Posted by Faye on October 23, 2012 in The Social Networks |

LinkedIn has made it easy for you to keep your contacts organized. In a previous post I showed you how to use LinkedIn’s updated address book. This updated version allows you to keep track of your contacts in six searchable categories: Tags, last name, companies, locations, industries, and recent activity. Let’s check ’em out. Tags […]

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LinkedIn for beginners: 9 tips for growing your network

Posted by Faye on October 24, 2011 in The Social Networks |

You’ve already created your profile and added some apps to enhance your profile. Now it’s time to connect with people and build your network. A networking event every day I like to think of LinkedIn as one giant online networking event where you’re interacting with your connections every day. In a future post I’ll provide […]

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LinkedIn for beginners: Creating & optimizing your profile

Posted by Faye on September 16, 2011 in Marketing & Social Media, The Social Networks |

Whether you’re just starting out in your career, changing your career, or looking for new business, having a LinkedIn profile can greatly improve your chances of getting hired or meeting new clients. In a previous post I mentioned 5 reasons you should be on Linkedin. Sign up for a free profile at http://www.linkedin.com. All that’s required is your […]

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LinkedIn for beginners: Introduction

Posted by Faye on August 7, 2011 in Marketing & Social Media, The Social Networks |

Are you on LinkedIn yet? Several of my friends who have recently joined and invited me to connect have yet to take the next step in creating and optimizing their profiles. For those of you (and you know who you are), this series of posts is for you. Online networking LinkedIn is a way to network with […]

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