SummitUp Social Media Conference Recap (Part 2)

Pete Blackshaw – Social Media. Where we are today. Where we’re going. @pblackshaw http://www.tell3000.com Pete is the author of the book, Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000. In the days before the Internet, (if you’re old enough to remember those days), a consumer who had a great experience with a brand would [...]

Tags: brand credibility, Pete Blackshaw, social media